Associate Manager, E. Commerce

Responsibilities:

-  Daily Monitor and take actions to rise the benefit for the company in each of the following :

 A- Minimize Return of orders

 B- Rises the value of the daily sales

 C- Rises the basket Size and value

 D- Provide weekly – daily – monthly offers

 E- Faster daily dispatch of orders

 F- Higher ROI rates at monthly bases

 G- Higher ROAS rates

 H- Stock availability

 I – Rises Daily traffic and new customers percentage.

-  Develop and implement the annual project calendar (as part of marketing activities)

-  Determine and manage project Features and requirements, while dealing with technical agencies' timelines and providing priority timelines for the team.

-  Adding new tech and new features whenever available.

-  Manage all the legal requirements for sales & Digital marketing activities for the project.

-  Overall project responsibility and follow-ups to assure the success of the E-commerce project globally.

-  Spending saving.

-  Report on performance and provide analytic reports of online sales.

-  Monthly Reports of the following (Ecommerce performance – ROI – Return – ROAS – Delivery time – conversion rate)

-  Daily sale - return – Conversion rate – traffic report

-  Global Traffic report (weekly bases)

-  Teamwork with the Customer service manager to solve any E-commerce-customers issues and assure to keep good relationships with customers.

-  Monitoring the CRM system and being the backup employee in case the CRM supervisor is not available.

-  Assure the correct linking between E-commerce and CRM.

-  Assure sync is always working correctly.

Minimum Competencies:
- Execution at high level.
- Strong analysis skills.
- Strong local market understanding.
- Effective communicator across all levels.
- Collaboration with others.
- Magento Certificate (bounce).
- Magento Development Bases (bounce).
- Server Systems and structure (bounce).

• Strong command of English language and good communication skills.

• Extensive familiarity with Gmail and Google Analytics.

• Knowledgeable about a variety of search engines.

• Strict attention to detail and enthusiasm for collaboration.

• Demonstrates excellent leadership abilities, along with solid time management and problem solving skills.

Management Information Systems (MIS).